CoinSmart adheres to the Know Your Client (KYC) requirements to protect users against identity fraud, as outlined by regulations.
The verification documents may include:
- Identification document** (e.g. drivers license, passport, residence permit, or ID card)
- Proof of address
- Picture of yourself or "selfie" of you holding your identification document with a written note showing 'CoinSmart' and today's date
**Please note, as part of regulatory requirements you will be required to update your ID document when the original document we have on file expires**
Please contact us via email to firstname.lastname@example.org or via live chat if you have any verification questions.