Although we're sad to see you go, we understand if you've chosen to close your account. We've made the process really simple.
What should I do before closing my account?
First, ensure you've withdrawn all your currency (fiat or crypto) from your account.
Secondly, we highly recommend that you download your Account History Reports (if applicable). Please be advised that you can download these reports on your end. You can view the following Support guide on step-by-step instructions on how to do so: Will CoinSmart provide a record of my trading history to file my taxes
How do I close my account using the mobile application?
Refer to the following steps:
- Log in to your CoinSmart Account using the CoinSmart App and click on your User Icon on the top right
- Under "Settings" click on "Security"
- At the bottom, click on "Close My Account"
If you ever have any questions or need any help you can reach out to us directly via:
- E-mail: firstname.lastname@example.org
- Live Chat (Available 9am-9pm EST 365) | Chatbot available 24/7/365
And we’d be happy to help you make your crypto experience a great one!
i want to delete my account
I want to delete my account for personal reasons.
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