Although we're sad to see you go, we understand if you've chosen to close your account. We've made the process really simple.
First, ensure you've withdrawn all your currency (fiat or crypto) from your account.
*NEW* You can now close your account using the CoinSmart App!
Refer to the following steps:
- Log in to your CoinSmart Account using the CoinSmart App and click on your User Icon on the top right
- Under "Settings" click on "Security"
- At the very bottom, click on "Close My Account"
If you need additional support, or don't have access to the CoinSmart App, you can always reach out to a member of our customer support team and we're happy to take care of the rest for you. You can reach us via live chat or e-mail (email@example.com).
Note: CoinSmart offers customer service between 9am-9pm EST 365 days a year.