How do I verify my account?

At CoinSmart we make it easy for you to start trading instantly.

We adhere to the Know Your Client (KYC) requirements as outlined by the Ontario Securities Commission, as we want to ensure our customers are protected against identity theft and fraud.

To expedite the verification process we offer verification through SumSub which will have you verified in minutes. To complete this we require your full name, date of birth, mailing address, and phone number. 

Begin by going to https://crypto.coinsmart.com/register using a desktop or laptop and filling this form out! Here you can enter any promo or referral codes you may have.

Click the link in your e-mail to verify your e-mail address and sign in.

Next, you will need to complete your verification.

Start by entering your phone number and verifying the 5-digit code it provides you.

Once your phone number is verified, you will be prompted to upload your ID document (Passport, Drivers license, ID card, Residence permit)

Once you complete the biometric verification, you will be prompted to complete the Account Appropriateness Questionnaire for your account. 

After completing your questionnaire you're ready to set up your 2FA for your account.
For a more in-depth guide on 2FA click HERE

After completing the 2FA you are all set to deposit and start trading!

If for any reason we cannot have you instantly verified, please contact us at support@coinsmart.com or join a live chat from 9 AM to 9 PM EST.